Responsible gaming is more than a policy — it is baji11's core commitment. When gaming goes beyond entertainment and becomes a problem, we are here for you. From setting limits and self-exclusion to professional support, everything you need is within reach.
Baji11 puts you in full control of your gaming experience. Use these tools to set your own limits and keep gaming purely for fun.
Set your own daily, weekly, or monthly deposit cap. Once set, it cannot be raised before the designated period ends — keeping your finances firmly in your control.
Decide how long you'll play before you start. Once your session time is up, baji11 will automatically send an alert or end the session. It's the most effective way to prevent excessive play.
You can exclude yourself from the platform for a set period (30 days, 6 months, 1 year) or permanently. During this time, you will not receive any promotional messages and will be unable to log in.
If you need to cool down, take a cooling-off period of 24 to 48 hours. During this break, placing bets or playing any games will not be possible.
View your gaming history, total bets, wins, and losses at any time. Use this transparent data to make informed decisions — know when to stop and when to continue.
If you feel gaming is getting out of control, baji11's responsible gaming team is available 24/7 to help. Your privacy is fully protected.
Responsible gaming means treating gaming purely as entertainment — not as a source of income or a way to cope with stress. baji11 believes every player should enjoy the game within their own means.
The core principle of responsible gaming is this — how much you play, how much time you spend, and how much money you wager are entirely your own conscious choices. baji11 gives you all the tools and information you need to make those decisions, but control always stays with you.
Online gaming is growing in popularity across Bangladesh. Without proper awareness, however, it can lead to financial and family problems. That is why baji11 is committed to building a culture of responsible gaming from the very start.
Online gaming platforms are accessible anytime, anywhere, which makes it easy to play more than intended. Research shows that uncontrolled gaming can negatively affect a person's finances, family relationships, and mental health.
Baji11 is committed to responsible gaming because we want every player to stay happy and healthy over the long term. As a responsible gaming platform, our goal is simple — every player should leave with a smile.
It can be hard to notice when gaming habits become a problem. The table below highlights the difference between normal and concerning behaviour. Be honest with yourself.
| Behaviour | Normal | Warning Signs |
|---|---|---|
| Time Played | Planned Time | Hour after hour |
| Spending | Planned Budget | Spending more to chase losses |
| Mental State | Losing is normal | Anger or frustration after a loss |
| Family Life | No impact on relationships | Hiding Gaming from Family |
| Work / Study | No disruption | Avoiding responsibilities |
| Borrowing | Never | Borrowing money to gamble |
If you answer "Yes" to more than two questions, consider seeking support.
Once logged into your baji11 account, all responsible gaming tools are available under "Account Settings" or the "Responsible Gaming" section. Follow the steps below to set your limits:
Building responsible gaming habits doesn't have to be hard. A few simple practices are all it takes to keep gaming enjoyable every time.
Baji11 is strictly an adults-only (18+) platform. Keeping minors away from gaming is both our ethical and legal responsibility.
If you have children or teenagers at home, use parental control tools and set a password on your device. Internet filtering and router-level blocking can provide an additional layer of protection.
Acknowledging a gaming problem takes courage. You are not alone — baji11 and our partner organisations are always here to help.
Reach our Responsible Gaming team anytime via the live chat button on the baji11 app or website.
For confidential support, email us at [email protected]. We aim to respond within 24 hours.
If needed, we can refer you to professional gaming addiction counselors — completely free of charge.
To close your account immediately, you can do so instantly through Settings or with the help of our support team.